Get in Touch With Us
Got a question about how we review Florida online casinos, spotted something that needs correcting, or just want to share feedback? Here's how to reach the miamiok.org team and what you can expect once you do.
How to Get in Touch
Email is the best way to reach us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected].
A quick line on what your message is about — a review query, a correction, a general question — helps us route it to the right person and get you a useful answer faster.
What We Can Help With
- Questions about our reviews — If you want more detail on how a site scored on game variety, bonus terms, or payout speed, ask away.
- Corrections and updates — Bonus terms, licensing details, and banking options change. If you've noticed something on the site that looks outdated or wrong, we want to fix it.
- Feedback and content suggestions — If there's a topic you'd like covered, or a Florida casino angle we've missed, let us know.
- Partnership or editorial enquiries — If you represent a brand or publication and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, mention this in your message and we'll point you toward support resources. You can also reach the National Problem Gambling Helpline at 1-800-GAMBLER or Florida's helpline at 888-ADMIT-IT at any time, free of charge and independent of us.
What Happens After You Write to Us
Every message is read by a real person on our team, not answered by an automated bot. We aim to respond within two working days, though this can take a little longer during busy stretches. If your message needs input from more than one person on the team, we'll let you know it's being looked into rather than leaving you without a reply.
Before You Contact Us About a Specific Site
If your question relates to one of the operators covered on this site, it helps to note which one and what you're asking about — whether that's the welcome bonus terms, a withdrawal method, or licensing. We cover operators including Raging Bull, Uptown Aces, Slots of Vegas, Ignition, Card Crush, BetUS, Zumba Cards, Ducky Luck, Slots and Casino, and Bets.FM, and can point you to the relevant section of our coverage. For account-specific issues — a delayed withdrawal, a bonus dispute, or a login problem — you'll need to contact that operator's own customer support directly, since we don't hold account details or have the ability to intervene on a player's behalf.
If you're weighing up options outside Florida's usual reach, our page on Best Non GamStop Casinos 2026 may also be useful.
Our Commitment to Accuracy
We aim to keep bonus terms, licensing information, and banking details current, but this is an industry where offers and rules change often. If something you've read here doesn't match what you find on an operator's site, please tell us — reader feedback is one of the main ways we catch outdated information and keep our comparisons useful.
This site is intended for adults aged 21 and over. Online gambling carries financial risk, and no bonus, game, or strategy guarantees a win. If gambling stops being fun or starts to feel like a problem, free and confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER or Florida's 888-ADMIT-IT.
Thanks for taking the time to read this far — we look forward to hearing from you.